Business Analyst at University of Colorado Systems
Higher Education | Greater Denver Area, US
-Working with any individual or group on multiple levels is one of my greatest assets as is evidenced by my speaking engagement with over 1,000 attendees.
-Learning technology quickly and integrating it into my professional career and personal life are skills that I find pertinent to any position today.
-My passion for organizations that seek to enhance lives in many facets led me to co-found a non-profit organization that assisted local cancer patients.
-Finding a career in which I can flourish as well as be a part of a group dynamic that is consistently committed to the organization's mission are my goals for finding a new position.
Specialties: Public speaking, non-profits, higher education, social media, government, sales and marketing
Nov
2011 - Present
Business Analyst / University of Colorado
* Troubleshoot and analyze data and Application Issues within Campus Solutions, Degree Audit, Admissions Application, and CRM systems.
* Writing of functional design documents for customizations & test plans
* Work with users and application managers to gather all necessary business requirements for customizations
* Responsible for tracking and maintaining all functional documents associated with any ISIS system
* Complete regression testing for all system customizations and smoke testing for bundles and PeopleTools upgrades
* Provide coverage for modules in the absence of the application manager
* Analyze PeopleSoft App release notes and their detailed impact analysis
Feb
2011 -
Nov
2011
Services & Systems Business Analyst / IUPUI
* Analyze business services & processes for effectiveness, inefficiencies, and innovation
* Assess strategic and operational data processing needs
* Provide analytical and testing expertise to Student Information System (SIS) and associated systems
* Design and specify business process and system modifications
* Responsible for the development, implementation, and communication of new or enhanced services
* Create, design, and document testing plans
* Insure compliance with federal and university policies
Jan
2009 -
Feb
2011
Registrar Representative/Administration/Support / IUPUI
* Administered all record and academic information associated with the Office of the Registrar.
* Problem-solved student, staff, and faculty related issues associated with all aspects of the PeopleSoft student information system.
* Adjusted and ran online batch processing to update official academic record statistics within SIS.
* Served as primary contact for students, alumni, parents, University officials, foreign governments, and a multitude of other institutions.
* Maintained consistent and up-to-date FERPA regulations for proper compliance regarding student information.
* Assisted with testing environments for all updates to the PeopleSoft/SIS/OneStart system.
* Trained new staff members on policies and procedures regarding current business practices.
* Tested updates to the student information system.
* Suppored business processes and systems analysis when requested.
Jan
2007 -
Jan
2011
Co-founder / All Alike Productions
* Provided local theatrical productions related to social issues affecting society.
* Utilized as a fundraising tool for local non-profit organizations.
Nov
2004 -
Nov
2007
Residential Real Property Appraiser / Clay Township/Hamilton County, IN
* Analyzed 400+ neighborhoods to implement market standards and adjust valuations for new state-mandated pilot market valuation system by use of statistical analyses.
* Responsible for the addition of over $100 million to the total assessed value by use of data collection and data entry.
* Performed reviews/appeals of appraisals/assessments brought by tax payers, tax representatives, lawyers, and real estate agents.
* Supervised and trained new hires with regards to state guidelines, assessment and office procedures.
Jan
2001 -
Jan
2003
Co-founder / Robert-Knotts Foundation, Inc
* Supported cancer patients, their families, and friends by providing psychological and artistic programs.
Jan
1998 -
Jan
2001
Resident Advisor / University of South Carolina
* Created housing environment that helped to enhance student academic progress and success.
* Worked closely with, supported and advised other leaders by attending house government and social events.
* Helped establish community norms and ground rules regarding proper student conduct.
* Counseled students on varied assistance programs available to them as well as referrals.
-
2001
-
2003
Indiana University-Purdue University at Indianapolis
Bachelor of Arts
in
Sociology
-
1998
-
2001
University of South Carolina-Columbia
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Websites:
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Interests:
Social media integration, customer service, technology, higher education, movies, networking, local wine tastings,